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Construction Claim Management

Assoc. Prof. Jan Zakhary

This course focuses on how to prepare a successful Claim through a structured, step‑by‑step approach. It begins with defining the concept of a claim, its various types, and the appropriate procedures for dealing with each situation—from the occurrence of the triggering event, to identifying its impact, and determining the relevant contractual provisions that support the entitlement. The course explains the essential elements of a compliant claim, including cost analysis, delay analysis methodologies, and the preparation of substantiated submissions, supported by practical examples drawn from real construction projects that were successfully executed.

Construction Claim Management

  • Rowan Martin Assoc. Prof. Jan Zakhary
  • (10)

Course Details

Claims have become a natural and expected part of modern construction projects due to their scale and complexity. This has created a growing need for professionals capable of preparing and submitting successful Claims to secure their organization’s entitlement to additional cost or Extension of Time (EOT). This is precisely the focus of the Claims Course, where the learning journey progresses step by step.

The course begins with defining what a claim is, its types, causes, and the contractual provisions that support each category. It then moves into explaining the FIDIC 2017 Contract conditions related to Claims, including Claim Notices, strict time bars, and the requirements for a fully detailed claim.

The course provides an in‑depth explanation of all major types of claims, supported by practical examples from real projects, including:
Extension of Time, Variations, Disruption, Acceleration, Suspension of Works, Termination, and Force Majeure.
Each type is explained along with the correct procedures for dealing with it.

The course also covers Delay Analysis using all major methodologies, and Cost Analysis covering all cost categories. A practical case study from an executed project is included to demonstrate how to calculate the cost associated with an Extension of Time.

Finally, the course explains how to prepare and submit a professional Claim, focusing on the four essential elements of a compliant claim:
the Event, the Impact, the Entitlement, and the Substantiation,
along with how to prove the claim and support it with proper documentation. Throughout the course, real examples from major successfully delivered projects are used to reinforce understanding.

Teaching Approach

The course combines Arabic instruction with the use of English contractual terminology from FIDIC 2017. Trainees will have access to a wide range of learning materials, supported by real‑world case studies for each type of claim they may encounter in construction projects.

The course simulates professional environments and enhances contractual thinking and creativity through 15 hours of high‑quality instruction, delivered in 60 lectures, all supported by extensive practical experience.

Learning Materials & Certification

Participants will receive comprehensive learning resources, including:

  • Video lectures
  • PDF files accompanying each lecture
  • Digital resources
  • Real case studies
  • A Certificate of Completion for the course

Since the course is designed as a practical application, it includes a full demonstration of how to draft and submit a professional Claim, supported by a real example.

The instructor, Eng. Jean Zakhary, provides continuous guidance, feedback, and mentoring to ensure participants gain maximum benefit from the learning experience.

Course Modules

Module Topic Duration Lectures Description
1 Course Overview 22 min 1 Overview of key concepts and course content
2 Introduction to Claims Management 1 hr 30 min 5 Key definitions, causes of claims, supporting contractual clauses, reasons for claim failure, and the claim lifecycle
3 Claims under the FIDIC Contract 1 hr 35 min 10 Introduction to FIDIC, detailed explanation of Sub‑Clause 20 (Contractor’s and Employer’s Claims), time bars, Notices, fully detailed claims, and continuing effects claims
4 Types of Claims in Construction Contracts (Detailed) 5 hr 16 min 17 Detailed explanation of all claim types with real examples: EOT, Variations, Disruption, Acceleration, Suspension, Termination, Force Majeure
5 Delay Analysis 2 hr 14 min 10 Study of all delay analysis methods, selection of method based on project nature, and explanation of concurrent delay
6 Cost Analysis 1 hr 26 min 9 Explanation of all cost categories (direct, indirect, profit), with a practical example calculating EOT cost
7 Professional Claim Preparation & Submission   8 How to prepare and submit a professional claim, focusing on the four pillars: Event, Impact, Entitlement, Substantiation, and how to prove and document the claim

Learning is not merely memorizing information; it is the development of critical thinking, the application of knowledge, and the ability to solve real‑world problems.

Additional Information

For more details about the Claims Course, its duration, participation options, or payment methods, please contact us via WhatsApp at 00971547003321 or visit the course page at www.pm-guide.net.
Participants are encouraged to follow the study plan and communicate at any time to achieve the best results.

 

    1 Lectures

    5 Lectures

    10 Lectures

    17 Lectures

    10 Lectures

    9 Lectures

    12 Lectures

To ensure successful enrollment and full participation in this course, trainees are expected to meet the following general requirements. These requirements help ensure that participants have the essential knowledge, skills, and access needed to benefit fully from the course content.


Experience Requirements

This course is designed for participants from all backgrounds, regardless of prior professional experience. An interest in the field of engineering and construction projects is sufficient.


Technical Requirements

•     Access to a computer or device capable of running the course platform and related software.
•     A reliable internet connection to access the learning materials, including video lectures and PDF files.


For additional information or specific guidance regarding the course, please contact us via WhatsApp at 00971547003321 or visit the course page at www.pm-guide.net.
Meeting all requirements will help you achieve the best learning outcomes and ensure a successful training experience.

By the End of This Course

By the end of this course, professionals will have acquired and developed the knowledge, skills, and competencies necessary to apply the concepts presented within their professional fields. Participants will be able to understand claims, their causes, and how to manage them effectively—and most importantly, they will learn how to prepare and submit a professional Claim to ensure its success.
Participants will also receive the following:

 

Certificate & Learning Materials

  • Certificate of Completion: “Understanding FIDIC Contracts – Red Book 2017 Edition”
  • Video Lectures: Accessible for one full year
  • PDF Lecture Notes: Provided with each video

 

Practical Skills Gained

  • Applying the knowledge and claim case studies covered in the course to ensure entitlement and successful claim outcomes
  • Using FIDIC Contract provisions to support various types of claims, including Variations, Extensions of Time (EOT), and others, supported by proper documentation and project records
  • Calculating the costs associated with claims and performing appropriate delay analysis
  • Preparing and submitting a professionally structured Claim to maximize the likelihood of approval

Participants are encouraged to carefully review the PDF lecture notes and apply their knowledge to practical scenarios to fully achieve the course outcomes.

 

$285.0

$171.0

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  • Delivery Mode Recorded
  • Certificate Attendance Certificate
  • Language English, Arabic
  • Learning Resources Videos, PDF

Reviews

Construction Claim Management

Rowan Martin

Assoc. Prof. Jan Zakhary

Academic Instructor

Eng. Jan Zakhary possesses a deep and well‑balanced understanding of construction project management, supported by more than 25 years of practical experience and continuous professional development. He holds a Bachelor’s degree in Civil Engineering, a Post‑Graduate Diploma, and seven certifications from the Project Management Institute (PMI): PMP, PgMP, CP, PMO, RMP, SP, and GPM‑b. His teaching approach is distinguished by the use of practical examples drawn from successful real‑world projects that have been delivered on the ground. He also provides continuous professional guidance and mentoring, ensuring that every trainee feels fully supported throughout the course.

Call Us 967 952 4569

Drop Mail example@gmail.com

WhatsApp 9679524569

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Weekly time commitment depends on course length and difficulty, with recommendations provided in the course overview.

Learning materials may include video lectures, reading resources, and practical exercises.

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